General support
Questions about an order, closed testing setup, app details, or next steps.
hello@gettesters.comContact getTesters
Get help with your closed testing order or Google Play testing questions.
Send us the details by email and we will help route your request to the right support path.
Refund requests
Refund eligibility questions, service delivery concerns, or refund policy follow-up.
refunds@gettesters.comPrivacy requests
Data access, deletion, correction, or privacy policy questions.
privacy@gettesters.comHelpful details
What to include when you email us.
A little context helps us respond faster, especially if your question involves Google Play review notes or an existing order.
Include these if available
Order number, if you already placed an order
App name and package name
Google Play issue, rejection note, or production access question
Screenshots or links that show the current problem
New customer?
Start an order to choose your testing plan, complete secure checkout, and submit app details from your dashboard.